Discover the 24x7 nerve center of Black Box voice and data capabilities. Any Black Box Networks Services – Federal customer located anywhere in the world has access to the best remote technical support services on a 24x7x365 basis whether you are a Contract Maintenance customer, Warranty Customer, or simply need to have services provided on a time-and-materials basis, our support technicians and engineers are here to help you. We offer remote monitoring, diagnostic’s, moves additions and changes, software and patch management, technician dispatch if needed, engineering assistance, and repair and return services, all from a single point of entry. We can provide support for the following voice platforms: Nortel, Avaya, Siemens, and NEC. Data plaforms: Cisco, Nortel, and Foundry. Transport (SONET/DWDM): Nortel and Cisco

For more information call or e-mail: TAC@federal.blackbox.com