Black Box Network Services listed as NextiraOne Federal is the prime contractor for the U.S. Army Long Term Life Cycle Support (LTLCS) Program for Nortel voice platforms including SL-100, Meridian 1, VoIP, and other supporting voice infrastructure products. The Program provides users with access to a single vendor for all of their Nortel support needs for repair and return of products, upgrades, expansions, and application support. The program allows a-la-carte types of services and products or full Extended Service Plans (ESP) for those customers who desire to have their voice systems protected by using a traditional maintenance contract. Remote technical support, repair and return, TAC and ETAS support, are all available under the LTLCS Program. This program is open for use by any DoD Agency.